Mission and Guiding Values/Principles


To support the SA Division’s mission of serving the UCSB student population by providing innovative and effective information systems and technology services. Through a team process, develop and implement campus-wide technology solutions for staff, faculty, and students.

Guiding Values and Principles:


  • We trust, respect, and value diversity and inclusion of ideas.
  • We strive to develop a sense of community, and worth/values are not defined by our organizational roles and hierarchy.
  • We are committed to helping others – our colleagues, our partners (staff/faculty), and customers (students, parents, community).


  • We will define processes and frameworks that add value and effectiveness of our work.
  • We will be disciplined in implementing these processes and frameworks.
  • We will make adjustments to these processes and frameworks as necessary.


  • We are an adaptive and learning organization.
  • We are customer-focused.
  • We must perform as a team.