Infrastructure, Security, & User Support

The ISUS unit provides stewardship of SIS&T’s IT and security infrastructure, while supporting customers’ computing and IT needs. Sub-teams within ISUS respond to system emergencies and security events, maintain critical infrastructure (networks, servers, databases, and backup systems), integrate in-house and vendor systems, and provide holistic IT support to SIS&T’s partners/customers. Systems are kept up to date with security patches, and staff receive ongoing training and support in resolving problems as they arise.